Frequently Asked Questions

You can place your order directly through the Wear Craft website. Select your desired product, choose the available size and quantity, add it to your cart, and complete the checkout process.

Order changes or cancellations may be requested before the order is processed or dispatched. Once an order has been dispatched, changes may no longer be possible.

Once your order has been dispatched, you will receive tracking information. You can use the tracking details provided by Wear Craft to check your shipment status.

Wear Craft accepts the payment methods available at checkout, including Cash on Delivery where available and supported online payment methods.

Yes, Cash on Delivery is available for eligible orders within Pakistan. The applicable payment options will be shown during checkout.

Delivery charges, where applicable, are shown separately during checkout before you place your order.

We deliver Wear Craft orders across Pakistan, including major cities and most serviceable areas.

Standard delivery generally takes 3–4 working days after your order has been processed. Delivery to certain remote areas may take additional time.

After your order has been dispatched, you will receive tracking information. You can use the tracking details provided to check the status of your shipment.

Our courier partner may make additional delivery attempts according to its delivery procedures. Please make sure your shipping address and contact number are correct when placing your order.

Please refer to our Size Guide before placing your order. We recommend checking your measurements against the size chart for the product you wish to purchase.

Yes. Eligible items may be exchanged according to our Returns & Exchanges Policy, provided the product meets the required conditions and the request is made within the applicable exchange period.

You may try the garment on for size, but it must remain unused, unworn, unwashed and unaltered, with its original tags and packaging intact.

Eligible products can be requested for return or exchange within 7 days of delivery, subject to the conditions stated in our Returns & Exchanges Policy.

No. Products that have been worn, used, washed, altered, damaged or customized are not eligible for return or exchange.

Please contact Wear Craft as soon as possible after receiving your order and provide your order details and photographs of the product and issue. Our team will review the case and guide you through the resolution.

No. Customized, altered, embroidered or printed products are generally not eligible for return or exchange unless the item received is defective or incorrect.

Yes. Wear Craft accepts bulk and institutional orders for schools, colleges and medical apparel. For bulk requirements, please contact us with your required products, quantities and specifications.